For our Lifetime Members we provide special guarantees for our service. If there are any problems after our service and we discover that it's connected with those repairs, we'll fix the problem at no cost to you! We want to ensure that all our customers drive away satisfied. We value all our clients, and we don't play around when it comes to car repair!
Lifetime Members includes anyone on our mailing lists, or have applied to our newsletter by providing an e-mail. Lifetime Members will receive special deals and discounts through the month because we know how important it is to keep up on car maintenance! So apply today!
6010 Dix Street NE, Washington, DC 20019 | 9332 annapolis road, lanham md 20706
A little curious about what you can expect from our mobile auto repair company? We understand you may have some questions for us, and we have the answers!
What happens when I call? A Mars2Cars representative will guide you through the process as quickly and easily as possible. We'll need to determine where you are located, what kind of car you drive (including year, make, and model), what problems you are experiencing with your vehicle, and whether you'd like to make a same-day appointment or would prefer something later in the week. Scheduling depends greatly on availability, but we understand many of our clients are eager to get back on the road and we'll do our best to make that possible.
How much do you charge to come out? There is a service charge of $65.00 dollars (an $89 dollar value) to come out to you which will go towards your repairs. If you decide you do not want to use our service we will simply charge you the $65.00 dollars to inspect your vehicle and be on our way.
What happens when the Technician arrives? The moment our ASE certified Mobile Technician arrives he will give you a brochure that provides further details on the services we offer and gives you an overview of our company values and guarantees. He will do a brief inspection of the vehicle to determine the condition of the car, and assess any future concerns you might want to address. You are free to turn down any maintenance if you choose.
Do you really fix my vehicle where ever I am? Whether you're on the side of the road, at home, or in a parking lot, Mars2Cars sends our technicians to you, if permissible in the area. If you are at home you are free to relax! Our goal is to give you back your time for more important things while we are repairing your vehicle.
How can I pay for services rendered? Our Mars2Cars representative will call you once service is completed to collect payment if you choose to pay with a credit or debit card. Most credit cards are accepted, and we also accept checks and cash. Checks should be made out to Mars2Cars, and are to be given to the Technician. A receipt will be provided once payment is completed.